About
Built by operators. Not observers.
Founded by Parvesh “Ash” Dhookhit. CXProx exists because outsourcing should strengthen the client’s business — not create distance from it.
46–50
CX professionals
24/7
Coverage available
EN + FR
Bilingual support
94%
Email CSAT
Who we are
An extension of the business.
CXProx Global is a customer experience and operations partner helping ecommerce brands scale through outsourced support, operational excellence, chargeback management and process optimisation. AI and automation capabilities are in development.
Mission
Exceptional experiences. Scalable operations.
Help ecommerce businesses deliver exceptional customer experiences while creating efficient, scalable operations that drive long-term growth.
Vision
A seamless operating partner.
Become a globally recognised operations partner by combining people, processes, technology and, as capabilities develop, AI into one solution.
How CXProx owns the outcome
Core values
- 01Customer obsession
- 02Operational excellence
- 03Ownership
- 04Transparency
- 05Speed and accountability
- 06Continuous improvement
- 07Data-driven decisions
- 08Innovation
Headquarters
Mauritius. Global reach.
English and French support, delivered from Mauritius, for brands that need coverage without losing the feel of an in-house team.
Work with a partner that owns the operation with you.
A 30-minute strategy call. Coverage, stack, volume — then a clear starting recommendation.